From 1 October 2026, a 24-hour cancellation policy applies to all class bookings.
If you cancel at least 24 hours before the class begins, your credit will be returned to your account and can be used for another class before the original expiry date of your pass.
Cancellations made within 24 hours of the class start time will result in the class credit being used.
This policy helps give another person a reasonable opportunity to book the available space.